Amadeus Lanka Training

Training Network

Amadeus offers training services across its various locations in Colombo.
A team of well-qualified and experienced in-house trainers conduct the training.

Courses Conducted

Amadeus conducts the following certified training courses:
  • Enter the World of Amadeus
  • Amadeus Basic Functionality Course
  • Enter the World of Automated Ticketing
  • Amadeus Ticketing Fundamentals
  • FareXpert Training
Apart from this, many short-term courses are also carried out as per the requirements of the travel agency personnel:
  • Amadeus Fares
  • Amadeus Hotels
  • Amadeus Customer Profiles
  • Product Trainings
  • Amadeus Time Saving Shortcuts
  • Automated Refunds
  • Refresher trainings
  • Advance supervisory training
  • Advanced Ticketing- Reissue, Refund, Revalidation
  • Electronic Miscellaneous Document
  • Sell Connect
Interested parties can enroll for any of these courses through the Web training registration service hosted on this website.

Web Training Registration

This service allows the travel agencies to request registration for the required training programs, by generating an online request to the Training Department

To enroll for a training, visit the "Amadeus Training" section on the Amadeus website

Amadeus also provides training support to airlines and other travel service providers as per their requirement.

Soft Skills Training Initiative

At Amadeus , we believe in providing the latest automation travel solutions for our clients As another stepping-stone towards helping you provide exemplary customer service, we have initiated various professional Skill development courses for our valued customers.

Some of the modules we conduct are:
  • Customer Service Excellence
  • Professional Selling Skills
  • Body Language
  • Time Management
  • Leadership Training
  • MS Office (Excel and Powerpoint)
The trainings are customizable as per client requirement in terms of training content (focus areas) and duration.

Amadeus E-Learning

The Amadeus e-learning website is accessible anytime, anywhere, 24x7. So, discover the joys of learning at your own pace.

What can you do with Amadeus e-Learning? Well, here are some highlights.

You can:

  • Keep yourself refreshed by revisiting courses you attended earlier
  • Consult your training catalogue to check on further new offerings and content
  • Select the most appropriate course or learning material (offering)
  • Create your personalized learning path
  • Discover how well you did by printing reports on your performance
  • Monitor your performance over time to evaluate your overall progress
  • Consult the Announcements to see what's new and what's coming up
Web Link:
For more information on any of these services, please contact

Amadeus Skilling Training Environment (SKL)

Amadeus Training (SKL) is now the sole dedicated training environment for delivering training on Amadeus Products and functionality.

To access Amadeus Training (SKL) the url is: (if you are connected to the internet). (if your connected to the Amadeus Network).

For latest QRG/QRT, click here to download/view

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