Amadeus is committed to delivering quality products and services to the travel industry. We are the first Global Distribution System (GDS), and one of the first multinationals, to achieve this certification.
The Amadeus quality initiative guarantees consistency in our approach to all our activities. It encourages continuous improvement and a responsive attitude to our customer requirements.
Our policies, procedures and management practices are defined by this global quality initiative and not characterised or lead by a particular national or cultural background. All this means that our modular solutions are based not just on the intelligent application of new technology, but on the voice of the customer and a methodical and systematic use of quality methods.
The application of quality standards throughout our core business helps us stay ahead and firmly focussed on providing world-class value to all our customers.